How Burnley, Blackburn & PNE fans can pause Sky Sports and BT Sport subscription for free
Customers are currently unable to receive the service that they have paid for
The coronavirus outbreak has hit the world of sports hard, with there currently being few opportunities for fans to watch live sport anywhere in the world.
In England, the Premier League and EFL season is suspended until April 30th at least, with the possibility that the suspension of fixtures could be extended amid the fight against the pandemic.
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Prior to the suspension of football, were looking up the Premier League table rather than down - Sean Dyche's team were in ninth and preparing for their away clash at Manchester City.
In the Championship, occupied sixth spot in the league ahead of a long trip to Luton Town.
Meanwhile, were just three points behind and part of the pack chasing a Play-Off spot - Tony Mowbray's team were to host Bristol City.
The season being put on hold puts customers of TV sports packages in a tricky situation, as many will find themselves paying for a product that is not currently available.
Sky Sports are offering fans the option to pause their subscription for free and have now created the ability for customers to make the change easily online.
In a statement, Sky said: “Whilst we expect that many of the recently postponed sports events will go ahead, if you wish to pause your Sky Sports subscription in the meantime you will not be charged a fee to do so or be held to any notice period.
Meanwhile we continue to provide high quality content across all of our 11 Sky Sports channels.”
1. Go to: https://www.sky.com/pausesports or call 0800 151 2747
3. Follow the steps to pause your Sky Sports subscription.
4. Do nothing – Sky will automatically renew your account once live sport resumes on TV.
Unfortunately, BT Sport are not currently offering the same option but urged customers to 'get in contact' to discuss their contracts.
In a statement, they said: “We understand that this is a difficult time for customers and if they wish to discuss their BT Sport contract or other options, would ask they give us a call.
"Alternatively, customers on our new flexible TV package can pause their Sport subscription and switch to a different pack should they wish.
“These are unprecedented times, and as such we’re experiencing extremely high call volumes, while also facing reduced resourcing as we follow the Government health and safety guidelines on self-isolation so please do bear with us if you can’t get through to us straight away.”
BT Sport hinted at 'compensation' rather than the option of 'pausing' subscriptions until live sport resumes, adding: “While a lot of high profile fixtures and events have been postponed in the short term, we still expect to be able to broadcast the remainder of the competitions as they are rescheduled over the coming months.
“However, where events are cancelled, we’ll work with the relevant partners on the appropriate customer compensation.
“For now, we have been busy working on a revised schedule for BT Sport which will include live sport from overseas, variations of popular shows such as Premier League Tonight, live WWE, Rugby Tonight, BT Sport Films and ESPN Films, recent boxing events and classic football, rugby and other sport fixtures from across the years.”